Terms & Conditions

Terms & Conditions

DEADLINES / RUSHES

"A lack of planning on your part does not constitute an emergency on mine"

Should your item need to be rushed for any reason a RUSH FEE of $25-75 will be charged on applicable projects to bump ahead of regular projects. Orders will not bump ahead of orders already given Rush status. Due to the nature of some orders, a RUSH deadline may not be possible.


PROOF POLICY

We are happy to provide one free proof when your order is placed. Any proofs thereafter will be charged $10 per proof and will delay the production of your order. The final approval for accuracy is your responsibility. Don't forget to check spelling, placement & color assignments BEFORE approval. Errors found after approval and/or production are NOT the responsibility of Northwest Engravers. No returns on custom orders.